My husband and I are currently looking to buy a home in Massachusetts. We have had a run-in with two real estate salespersons in regards to our “ethics”. We are first time home buyers and we were under the impression that, when signing the disclosure, we were using the salesperson ONLY as a facilitator. We did not disclose that we have several family members who are in the business, as we had not discussed our home-buying with them. After viewing a few houses with a facilitator, a week later, we decided it would be in our best interest to use a family member as our buying agent. We have recieved both phone calls and emails from two salespeople of an extremely unprofessional manner. What should we do in this situation? Were we in the wrong? Are we in a position to file a ligitimate complaint?
What Is The Role Of A Real Estate Facilitator And What Does The Buyer Need To Disclose?
Posted November 26th 2009 at 5:30 pm by Admin
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Following is the description of a “facilitator” -”facilitator – a real estate licensee who assists in arranging real estate transactions. The distinction, if any, between traditional real estate brokers and facilitators is that facilitators tend to charge hourly fees for their services, rather than charging a commission rate.”
Each state has different rules and regulations. In the form you signed with the facilitator did it indicate you had to stay with that person for a certain amount of time and is there a monetary agreement? If not, you are free I would think, to have anyone you want help you find a home. If you are receiving unprofessional emails, etc from them you should report them to your local Board of Realtors. Also, I would think twice about a family member as an agent. Usually a seller needs to disclose everything they truthfully know about the home their selling. Good luck!